For help, questions, or feedback, contact us by email:
We respond to all support requests within 2-3 business days.
Common issues:
— App not detecting motion: Open the app and tap any tab to start the foreground tracker. The app needs to be open to detect stillness reliably.
— IDLE Royalty purchase issues: If you purchased IDLE Royalty and don't see premium features, tap "Restore Purchases" on the Royalty tab.
— Lost data after reinstalling: IDLE stores all session data locally on your device. Reinstalling the app will reset your progress.
For all other issues, please email [email protected].